Clearance Delivery SOP


1. Description

The Clearance delivery controller is responsible for providing departing aircraft with their IFR clearance. It is not something to be taken lightly. The smooth flow of all traffic depends on these clearances. If a clearance is incorrect another controller down the line will have to amend it, and potentially distract the pilot from his flying, while if the error would have been corrected before take-off the pilot would have had all the time to amend his plan, and not have anything to worry about when in the air.

In light of the above respecting the following guidelines is essential.

2. Area of responsability

The Clearance delivery controller is only responsible for issuing initial IFR clearances to departing IFR aircraft. He has absolutely no other responsbility.

3. What you need to know

In addition to the general guidelines a Clearance delivery controller must:

  • Understand the basics of verifying accuracy of flight plans;
  • Be able to issue an IFR clearance with or without SID in accordance with the Canadian phraseology guide;
  • Understand the RVSM Altitude assignment system;
  • Understand, and apply minimum routing restrictions whenever published.

You will need the following additional information:

  • The sector file for the given airport;
  • As a minimum the SID charts for the given airport, though we recommend you download the complete collection.

4. Procedures

In the real world most commercial traffic at large airports receive IFR clearance electronically via ACARS, and rarely exchange more than a few words with the clearance controller. On IVAO we can't do it this way, instead we use one of the following procedures. Which one is used will be described in the airport procedures.

  • Individual clearance
    The individual clearance is mostly used at smaller airports, where traffic flow is too low to warrant setting up a blanket clearance system. When individual clearances are used every single clearance will have to be requested from the appropriate IFR unit, which may be a TCU, or an ACC.
    First the IFR unit will then send you the clearance, which you read back, and if correct pass on to the pilot verbatim, (exactly as you received it from the IFR unit).
    The prefix "ATC clears" will be used as described in MANOPS 333.2

    "ATC clears Air Canada 329 to the Ottawa VOR via flight planned route. Maintain 8'000. Depart runway 33, turn right, climb on course. Squawk 6372.

  • Blanket clearance
    A blanket clearance means that the Terminal or Centre delegates the job of giving clearances to the clearance delivery controller. The delivery controller is no longer obliged to request the clearances from the IFR unit one by one, instead he will use the standard procedures for giving clearances which are defined in the airport information pages.

    This procedure is generally used at larger airports, where it would be unpractical to use individual clearances. In this arrangement the prefix "ATC clears" will be dropped, as the clearance is not being relayed. Also the phrase "Clearance on request" should not be used, as this implies that you are waiting for someone to give you the clearance. If you have to delay the clearance use something along the lines of "Standby, I'll call you".

    "WestJet 722 is cleared to the Vancouver airport via Lester 7 departure, flight planned route. Depart runway 05, Squawk 3122.

All IFR clearances should be issued in the same format. This leads itself to ease of comprehension by the pilot as the information is issued to them and copied. The format of an IFR clearance can be found in MANOPS M412.1 and the accompanying note M412.1 Note. We suggest you also use the Canadian phraseology guide to learn the proper format. We will quickly describe the 10 points below.

  1. Prefix.
    The prefix "ATC clears" is used when the clearance is being relayed by a Tower or FSS on behalf of the IFR unit.
  2. Aircraft identification.
    Self explanatory.
  3. Clearance limit.
    The clearance limit will either be the destination airport, or if traffic congestion, or local procedures require a navaid near the destination airport, or along the route.
  4. SID.
    When a SID is part of the clearance it will inserted here. Part 6 and 8 will then be omitted, as the SID contains the initial altitude and departure route.
  5. Route.
    Any modifications to the route. If no modifications are necessary the words "Flight Planned route" will be inserted here.
  6. Altitude.
    Initial altitude to which the aircraft may climb without receiving further clearance. Depending on traffic this may be the cruise altitude itself.
  7. Mach-number.
    Included in non-radar airspace clearances or when flow control programs are in effect. Usually never included in a departure clearance.
  8. Departure, en route, approach, or holding instructions.
    If issuing a NON-SID clearance departure instructions will be included here. The same applies for revised en-route clearances, or hold clearances.
  9. Special instructions or information.
    Transponder code is inserted here.
  10. Traffic information.
    Traffic information may be included when departing an uncontrolled aerodrome, or for a holding clearance.

If a release time is involved it will be mentioned after the read-back of the IFR clearance, as described in MANOPS 443.

Another obligation on IVAO is to update the cleared waypoint and cleared altitude of the aircraft label. The format to be used is as follows:

  • In Cleared Altitude/FL (F8) enter the initial altitude assigned in the clearance;
  • In Cleared Waypoint (F5) enter the first letter, and number of the SID. If the aircraft is assigned a heading enter Hxxx where xxx is the heading (e.g. H090)
    If the aircraft is cleared direct a waypoint enter the identifier of this waypoint, and finally if the aircraft is cleared to proceed on course leave the field blank.

    e.g. F8 -> 050 for 5000ft, and F5 -> D5 for the Dorval 5 departure.

5. MANOPS special procedures

This section includes additional MANOPS procedures that have been approved and can be applied in Canada.

No special procedures exist for this position at this time.

6. Procedures explained with examples

Clearance controller will only work with departing IFR aircraft. His job is to deliver IFR clearances so departing aircraft can fly through controlled airspace. A clearance is a permission given to an aircraft to fly within controlled airspace under certain restrictions. We will now have a look at the IFR charts of Montreal Trudeau (CYUL). To get these charts, select the Resources menu at the top of this page, then select the Charts option, then click IFR airport charts. Open CAP 6, then find CYUL. The first charts are the arrival routes (STARs). There are also the approach charts for all runways. If we go on, we will also find the standard departure routes (SIDs). Finally, there are charts like noise abatement, taxi charts, etc.

The only charts required as a clearance delivery controller are the departure routes (SIDs). In Montreal, all jet aircraft depart on the Dorval departure, and all prop aircraft depart on the Jadee departure. Each airport is different, therefore you must check the local procedures as well.

Why are we talking about departure routes (SIDs)? Because your clearance will include a SID. Here are the two models to be used (found in the Canadian phraseology guide):

With SID

[callsign], is cleared to [clearance limit] via the [SID] departure, flight plan route (or any modifications), depart runway [xx], Squawk [code].

Without SID

[callsign], is cleared to [clearance limit], via flight plan route, (or the route to follow to join the flight plan route – or other modifications) Maintain [initial altitude]. Depart runway [xx] (and any instructions on what to do right after take-off), Squawk [code].

These are fill-in-the-blanks clearances to use when issuing clearances on IVAO. All clearances must be in the same format. If the pilot doesn't have charts, you will have to issue a clearance without SID. In that situation, issue a without-SID clearance that will make the pilot fly the almost same thing as if he was on a SID.

On IVAO, clearance limit is the destination airport. The "FLIGHT PLAN ROUTE" section means that you clear the pilot to fly the route he filed in his flight plan. On IVAO, pilots are not always aware of the proper routes to be flown. In the Pilots section, you have access to preferred routes. Before clearing a pilot to fly his flight plan route, make sure to check if there is any preferred route for his flight. If yes, make sure he filed that one. If not, make sure that the route is good according to local procedures. In many large airport, preferred exit routes exist to separate departures from arrivals. To change the route the aircraft will have to fly, say new route followed by FLIGHT PLAN ROUTE. That means he will have to follow your new route until FLIGHT PLAN ROUTE, then he will fly his filed route.

Departure runway is determined by Tower. Check Tower ATIS to be aware of the correct runway. If there is no other controller, see local procedures to know what runway to use for departure depending on the predominant wind and other local factors. To know what squawk code to give, see the local procedures. For example, give 4201 to the first aircraft, then 4202, etc.

Let's look at the following 3 examples, with SID, without SID, and with a route correction. All jet aircraft departing CYUL. In the second example, the pilot will fly the exact same thing as if he was on a Dorval 5 departure.

a) Air Canada 123, is cleared to the Québec airport via the Dorval 5 departure, flight plan route, depart runway 24L, squawk 6201
b) Westjet 882, is cleared to the Québec airport via the flight plan route, maintain 5 000 feet, depart runway 24L, fly runway heading, squawk 6201
c) Air Canada 456, is cleared to the Val d'Or airport via the Dorval 5 departure, direct YUL V487 YMW, flight plan route, depart runway 24L, squawk 6201

Once clearance has been issued, pilot must read ALL ELEMENTS back. If an element is not correct, confirm it with the pilot. If everything is correct, use the following model:

[callsign], readback is correct, (ATIS [atis], pushback information, other information such as departure frequency, delays, etc.).

If you are online as_DEL with another controller online (GND, TWR, etc), in "any other information" section, tell the pilot to contact the next ATC when ready (example: "contact ground on 121.90 when ready"). Don't forget to put the SID and cleared altitude in aircraft labels.

VFR operations: Remember, departing VFR traffic don't require any clearance from Clearance. They call ground directly.

7. IvAc settings

We recommend you use the NARDS colour scheme (available in the downloads section) with all options other than ground detail and aircraft identification turned off.
Set your altitude filter to 000 <-> 030.


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